FAQ

Are HoloCases drop resistant?
HoloCases uses the highest quality materials and every case has shock absorbing, bumper corners to protect your device from most common drops. Go to our Case Study page to learn more.

What kind of materials are used to make the holographic and 3D pattern?
Our holographic films are laser engraved PET (polyester) films laminated to a sturdy card stock for the best in smoothness and clarity that will not fade or yellow. Patterns are digitally die cut and inserted into each specially designed case for a perfect fit. These are NOT printed as to provide exceptional holographic and 3D effects.

Are these slim or bulky?
These are slim cases that slide easily into your pocket or purse and very lightweight – only 1 ounce.

Can I attach accessories to your case?
Sure. It will not affect the design or cause any damage to the interior elements of the case.

How can I make changes to my order?
If you want to make changes to your order, please e-mail us at help@holocases.com  immediately. Be sure to include your order number and let us know the details in email.

When can I expect my order to arrive?
We ship everything within 2-3 business days.  Please allow 2-5 business days to receive your order.

How do I qualify for free shipping?
We offer free shipping on all domestic orders. International orders ship at standard rates.

Do you ship internationally?
Absolutely! At checkout you will be able to choose your country. Select shipping rates apply.

Where is my order confirmation?
You will receive two email confirmations to the email address you provide. The first email is sent when you place your order and the second when your order ships. If you do not receive either of these email confirmations within 24 hours, please contact us at help@holocases.com

Do you offer any type of warranty?
Our products carry a 1-year limited warranty with proof of purchase receipt. Our warranty can be viewed here.

Where can I get wholesale info?
Please contact sales@holocases.com for info about wholesale and stocking questions.

How is the case shipped to me?
We ship everything within 2-3 business days first class USPS. Once your item has been shipped, you will receive an email confirmation.

What is the shipping cost for international shipping?
For international orders, the shipping cost can be calculated prior to placing your order. After you add your items in your cart, proceed to checkout as usual. Once you have entered your shipping address you will have the option to calculate your shipping costs before placing your order.

What is the return policy?
We want you to be completely satisfied with your purchase. You can exchange or return all purchases made from HoloCases.com within 30 calendar days of arrival. All returns or refunds require a receipt or order number. Please submit a request by e-mail to help@holocases.com to start a return.